We do work at a processing time which is 2 working days however most of the time if you order before 1pm your order is shipped the same day.
Please note in busy periods a processing time may be put in to affect.
Our shipping cost are based on weight and these are the cost given directly from the courier, These prices are not negotiable and do include VAT and Fuel surcharge percentage.
Your order details will be available in your account after purchase. If you did not create an account when you made the purchase, please contact us and we'll send you the tracking details directly.
Please note that if the tracking number is showing that your order has been delivered to the address you provided, then we cannot be held responsible for this.
Please note as the consumer you are Liable to provide the correct address.
If any parcels are returned to us we will charge a further delivery charge for your order to be resent to you.
Please do note that we accept no liability for any parcels that are lost, misplaced or incorrectly delivered if the address information provided is incorrect.
As a result of the United Kingdom leaving the European Union (EU), customers who reside in the EU may now have to pay customers and/or VAT charges in order to claim their Treat Rush parcel from their local delivery office.
OUT OF STOCK PRODUCTS
Due to inventory fluctuations, some products may be out of stock. If that happens, we will contact you to update you or ask for a replacement product. If no reply is received within 2 days, the closest alternative will be sent.
If you wish to cancel your order, you may do so within 12 hours of placing it. Simply Contact Us .
If delivery is delayed due to holidays, you will be notified during the checkout process.
*Worldwide shipping rates are subject to change accordingly with carrier services - the most recent prices will be at the "Choose Shipping" option before checkout.
*Next Day Delivery orders that are placed on Friday. Saturday Or Sunday will not be delivered to you on or after Monday.
*We Don't Deliver And Dispatch Products On Weekends.
* We only ship using DPD.