We offer certain products as pre-orders as they are not readily available to order. By pre-ordering these items, customers will be guaranteed to receive them as soon as they become available. When an item is listed on our website as a pre-order, we will include an estimated time of arrival in the product description. Although we try to make sure all information listed on our site is accurate, delivery dates for pre-ordered items cannot be guaranteed and can change.
If a customer places an order for a product that is currently in pre-order status, we cannot cancel the order.
Please keep in mind that we will not respond to emails that ask us when they will receive their pre-orders.